Support
Email support@thecircleapp.us and a person will reply.
What to include
It gets sorted faster with:
- The email address on your account
- Your device and its version, for example iPhone 15, iOS 18.2
- What you expected, and what happened instead
- A screenshot, if there is something to see
Common requests
Delete your account
You can do it yourself in the app under Settings, or ask us here without installing anything. Deactivating instead hides your profile and keeps everything, and you can come back any time.
Report a person, an event, or a message
Use the report control in the app. It sends the reported content to moderators along with your report, so they can act on it. If you cannot reach the app, email support@thecircleapp.us.
Block someone
Blocking is in the app, on their profile. Blocked people are listed under Settings, and you can unblock from there.
Privacy questions, or a request about your data
Same address. The privacy policy sets out what we hold, who else sees it, and what you can ask us for.
If someone is in immediate danger, contact your local emergency services. We cannot respond to emergencies.